We just completed a survey to ask thousands of consumers in the UK and US exactly what they think about those security measures and fraud processes that are designed to help them stay safe online.

The global adoption of real-time payments schemes, alongside the problems suffered by early adopters, has turned the focus to real-time payments fraud.

Organisations will benefit from standing back from the BAU and determining how their analytics and technologies, which identify and support the management of distressed customers, need to change to ensure they secure that competitive advantage.

Companies are being held accountable for the outcomes of their AI-based decisions, creating a need for explainable AI.

Machine learning in fraud detection performs better when we know the strengths and limitations of different analytic toolkits, and understand the factors that determine accuracy.

The National Board for Customer Disputes in Sweden have ruled that banks should be liable for so-called “push payment” fraud losses over a certain amount.

Are we making the progress we want to see — and regulators demand — on non-performing loans (NPL)?

Following a slide that lasted four+ years, the FICO® Credit Health Index for Russia began climbing in April 2016 and climbed another 2 points last quarter.

Data from 40 different non-prime financing sources on topics like financial performance, competitive landscape, and investment priorities.

Until now, it has been very difficult for a lender to understand the pressures on any consumer in terms of their ability to absorb more credit and pay off the required instalments, without placing unbearable stress on their finances.