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Fujitsu and FICO Partner to Accelerate Digital Transformation in Financial Services

Financial services firms in Japan to gain enhanced decisioning and risk management capabilities through FICO solutions

The Impact of Regulation on Collections and Customer Care

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment
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Modernize your collections strategy with an AI-powered, customer-centric strategy

Reduce risk, boost outcomes, and build lasting customer relationships with AI-powered segmentation, personalization, and omni-channel engagement.

Collection Strategies: Best Practices for the Digital Age

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships
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FICO and Affirm Unveil Industry-Leading Analysis of ‘Buy Now, Pay Later’ Loans

First-of-its-kind analysis finds Affirm customers with multiple BNPL loans would be most likely to experience score increases with FICO’s innovative treatment of that data
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FICO® Score Credit Insights, Fall 2025 Edition

A comprehensive first-edition report analyzing credit trends for the U.S. economy, offering actionable insights for lenders, investors, and policymakers.
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The Strategic Role of Conversational AI in Collections and Omni-Channel Communications

How conversational AI helps collections teams scale empathetically, improve recovery, ensure compliance, and transform operations across all channels.
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2025 State of Responsible AI in Financial Services: Unlocking Business Value at Scale

How AI and technology leaders in financial services are unlocking business value through Responsible AI.

Building Financial Literacy Through Credit Education

From 'I wish I knew' to 'I’m so glad I know': empowering consumers through financial literacy
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Critical steps to improving personalization at speed and scale - Portuguese

Highlighting boardrooms’ collective blind spots
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Critical steps to improving personalization at speed and scale - Spanish

Highlighting boardrooms’ collective blind spots

3 Ways Conversational AI Aids Collections & Customer Support

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits

5 Trends in Collections - Omni-Channel Communications, AI and More

Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications

5 Steps to Strengthen Credit Risk Strategy for Lenders: A How to Guide for Institutions of All Sizes

How using FICO’s Innovation Lab can help future-proof for evolving economic conditions and credit risk decisions

How Conversational AI Boosts Collections as Delinquencies Rise

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

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