3 Success Stories Show Customer-Centric Decisions Pay Off
From South America to South Africa, businesses are using centralized decisioning to connect with customers
FICO Survey: UK Borrowers 31 Percent More Likely to Open Account Digitally Than in 2020
FICO research shows Gen Z group is least likely to open an account in-person
FICO Survey: 1 in 10 UK Consumers Think Their Identity Was Stolen, 1 in 25 Know It Was
FICO survey shows a growing acceptance of security measures as online account opening surges
Collections Predictions 2019: SOP Won’t Cut It
Here’s my advice for 2019 in a nutshell: With IFRS 9 impacts and €780 billion of NPL in Europe alone, stop reading about AI and start thinking about optimization.
Managing the Corona Debt Tsunami - The Experts Speak
Collections professionals discuss the challenges they face in the current debt tsunami
FICO Survey: 2 in 5 Filipinos Say Fraud and Scam Protection the Top Consideration When Selecting a New Financial Account
Banks looking to retain and grow customers need to improve fraud management response.
Critical Steps to Improving Hyper-Personalization at Scale
Alyson Clarke of Forrester Consulting takes a deep dive into the implications and expectations around hyper-personalization to banks and their customers
How Can We Reduce the Impact of the Debt Tsunami?
The oncoming flood of delinquent debt is manageable - if you have the capabilities to do it
FICO Survey Finds Indian Firms Are Overly Confident About Their Cybersecurity
Despite the growth in data breaches, security managers at Indian firms are incredibly confident in their cybersecurity preparedness, according to a new survey conducted by research and consultancy firm Ovum for Silicon Valley analytics firm FICO.
Despite Rapid Adoption of Digital Channels, Customer Trust Lags
FICO global survey finds customers want better fraud protection and more security from their digital banking channels
Metro Bank Powers Instant Decisions with FICO Business Rules
FICO today announced that its business rules technology is powering retail decisions at Metro Bank.
Financial Crime Predictions 2021: More AI & Ransomware
Regulators will look to tighten up on financial crime next year
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