Customer Management Trends: Hyper-Personalization, Trust, & More
These were some of the top customer experience themes, breakouts, & ideas from FICO World 2023
UK Cards Data: Cardholders Spent More in February, But Paid Less
New FICO data demonstrates cost-of-living pressures across spend and missed payments as UK consumers battle to manage finances
How to Turn UK’s Consumer Duty Compliance to Your Advantage
With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge
UK Credit Cards: Are "Established" Accounts in Trouble?
FICO data reveals worrying trends developing amongst established credit card users as missed payments rise
Hyper-Personalization Survey Highlights Boardrooms' Blind Spots
New study from Forrester shows the value of hyper-personalization and the gaps businesses face today
UK Cards Data: Increase in Cardholders Missing Two Payments
Many UK credit cardholders who missed one payment in December continued to struggle with their debts in the new year, with a marked increased in two missed payments
Large Global Bank
Global bank improves trade-offs between growth and margin with consistent modeling, methods, and user experience
FICO® Customer Management Tools
The benefits of actively using FICO Customer Management tools and steps to achieving maximum value
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