Simulation and Optimization: Unlocking Better Decisions
Simulation and optimization are two different technology approaches that can dramatically improve the results of your decision strategies and improve customer centricity
The CIO’s Role in Achieving Responsible AI: Conduit in Chief
The CIO’s Role in Achieving Responsible AI: Conduit in Chief
The Financial Health Revolution: How Gen Z Is Leading the Charge
What our latest consumer research reveals about the most credit-savvy generation and the incredible opportunities ahead
UK Cards: Signs of Risk in Rising Balances
FICO’s data on UK credit cards for July 2025 shows a YOY growth in balances and delinquent balances
FICO UK Credit Card Market Report: June 2025
Summer spending and continued financial pressures push up credit card balances
Survey: What Makes a Great Customer Experience?
A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products
FICO Survey Shows Americans Prepared to Be Dishonest to Meet Financial Needs
Cost of living crisis may be fueling the rise in fraudulent behavior among Americans
FICO Survey Finds Canadians Increasingly Justify First-Party Fraud Amid Rising Inflation Rates
Canadians are committing fraud to gain credit during cost-of-living crisis
UnionBank Onboarded 50,000 Customers a Month at Peak with 5-Minute Approvals Using FICO Platform
Philippines’ leader in digital innovation uses FICO® Platform to integrate Citibank systems, accelerate onboarding, and expand access to credit
5 Ways CIOs Set the Pace and the Foundation for an AI-Powered Business
As visionary leaders Modern CIOs are the driving force in operationalizing the responsible use of artificial intelligence and generative artificial intelligence
The Future of Fraud Protection: From Platforms to Agentic AI
A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward
FICO Survey: 7 in 10 APAC Bank Leaders Say Scams and Mule Accounts Are Now the Dominant Fraud Concern
Industry poll reveals social media as key scam channel, while data silos hinder bank response
New Technology Can Detect & Prevent Scams in Real Time
Protect your customers and prevent fraud losses from various types of scams using intelligent intervention
FICO European Fraud Map: UK Leads in “Card Not Present” Fraud and Total Losses
Fraudsters are shifting away from ID theft to social engineering, data compromise scams and ‘quishing’ as the UK sees card fraud rise 4% year on year
Four Ways Intelligent Decisioning Speeds Auto Financing Approvals
New ways of managing auto finance decisions lead to faster loan approvals, better customer matching, fraud prevention, and cost reduction
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