FICO Opens Up the Complex World of Optimization to Business Analysts
With the right methodology, training, and support, more business analysts are running optimization projects
From ordinary to optimized: Agility, performance, and customer satisfaction in collections
How the best collection operations view their purpose, determine what actions to take, communicate and interact with consumers, and evaluate their performance.
FICO World 2023 - Agenda Focuses on 3 Key Fraud Strategies
FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud
How to Turn UK’s Consumer Duty Compliance to Your Advantage
With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge
Omni-Channel Communications
5 Ways to Help your Financial Institutions Increase Their Collection Effectiveness
Why Compassion in Collections Won't End After COVID
FICO, Temenos and NASA Federal Credit Union discuss COVID's impact on collections
FICO Customer Communications
Helping you to reach out to the right customers, at the right time, and in the right channel to help them solve problems automatically.
Defending Your Fully Digital Wallet Against Fraud
Moving to a primarily digital wallet doesn’t mean sacrificing fraud protection – in fact, it means stepping up protection against scams
US Card Skimming Grew Nearly 5x in 2022, New FICO Data Shows
Debit card skimming grew at the unprecedented rate of 368% from 2021 to 2022, but there are steps banks and consumers can take to combat compromised cards
Pre-Delinquency Measures for Financially Vulnerable Customers
How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them
Top 5 Debt Collection Posts of 2022: Crisis and Opportunity
As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more
New Frontiers in the Collections Industry
Unlocking the potential of omni-channel communications
Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules
In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes
Agile Collections Strategies Can Protect Loyalty in Tough Times
As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?
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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.