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Customer Identity Management Is NOT the Same as Access Control

Customer ID management and access control are related but different disciplines, and shouldn’t be confused with each other

Behavioral Biometrics and Customer Identity Authentication

With synthetic identity fraud on the rise, behavioral biometrics enable banks to balance customer experience and fraud prevention

Fraud and Financial Crimes Convergence: Technology

A Fireside Chat with Julie Conroy, Research Director of Aite and TJ Horan, VP of Product Management at FICO

Does Your Fraud Department Have the Right KPIs?

Measuring the right things matters - if fraud reduction comes at a cost to customer experience, you may have the wrong fraud KPIs

5 Steps to Stop Identity Fraud and Improve the Digital Experience

Finding the right balance between security and convenience can be a challenge - here's how to approach it

Fraud and Financial Crimes Convergence: Data

A Fireside Chat with Julie Conroy, Research Director of Aite and TJ Horan, VP of Product Management at FICO

5 Strategies for Fighting First-Party and Synthetic Identity Fraud

How do you prevent first-party fraud and synthetic identity fraud without putting unnecessary barriers in the way of customers?

eKYC – Why Malaysian Banks Must Act Now!

Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.

Why Do Fraudsters Use Synthetic Identities?

Synthetic identity fraud is hitting hard and financial institutions are unsure how to deal with it

FICO Survey: APAC Banks Will Use AI To Stop More Money Laundering

Many banks currently experience significant struggles modifying their existing rules-based anti-money laundering (AML) compliance system

COVID Crime: What Is Money Muling, and How Can We Fight It?

Money muling is one of the top pandemic-fuelled crimes, but there are ways to stop the mules

Fighting Fraud: How Biometrics Enhance Identity Authentication

Doug Clare explains how biometrics are the cornerstone of effective ID authentication

Digital ID Proofing – Why Fraud & Compliance Must Work Together

Fraud and compliance must work together to put the customer at the heart of eKYC strategy

Four Wheelin’: Fighting Auto Finance Application Fraud

An estimated 10% to 15% of auto finance companies’ bad debt book classify as first-party fraud.

How Can Machine Learning Fight Application Fraud? (Video)

Machine learning analytics must be a critical part of a financial institution’s application fraud control strategy.

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