The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Learn how banks and other financial institutions can use personalization to drive growth in spite of global economic uncertainty

How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them

Hyper-personalizing customer treatments, understanding borrowers' financial resilience and scenario simulation and testing will all be priorities for financial services

As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

Managing UK customers to better outcomes under the FCA’s Consumer Duty will require a true platform for understanding and action

As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery

Largest microfinance bank in Latin America has used FICO Platform’s Decisions Capability to boost lending capacity and respond quickly during the pandemic

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries