The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Learn how banks and other financial institutions can use personalization to drive growth in spite of global economic uncertainty

Hyper-personalizing customer treatments, understanding borrowers' financial resilience and scenario simulation and testing will all be priorities for financial services

In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

Managing UK customers to better outcomes under the FCA’s Consumer Duty will require a true platform for understanding and action

FICO awarded first place in six categories on risk and compliance technology in the 2023 Chartis RiskTech100® Report, including Innovation for the sixth year in a row

Fraud protection is now firmly on the radar for consumers and has risen substantially as a deciding factor - it could even be a competitive advantage for banks

FICO’s Fraud, Identity and Digital Banking Survey 2022 shows that customers in Canada want slick onboarding processes, where fraud controls work but don’t delay account opening

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

Why consumers are moving to banks with the best fraud and scam prevention

Call for analytics and digital transformation champions!

FICO World 2022 was an excellent event with a stellar fraud protection and compliance track - here's some of what we learned