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Resilient Credit Lifecycle Strategies are the New Norm

What if you could always have a pulse on the resilience of any consumer within any portfolio at any phase of the credit lifecycle? Now you can.
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Keeping Distressed Customers in Their Homes: How Absa Transformed Collections Operations

In this session, Absa Bank, one of Africa’s largest financial groups, will show how their customers were experiencing unprecedented levels of distress over losing their homes due to non-payment.
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Getting the Most Out of Early Collections with Decision Optimization

Česká Spořitelna has been successfully using decision optimization across multiple decision areas for many years.

Subscription Fraud: 6 Analytics Capabilities You Need to Fight It

Service providers can expect to achieve improvements of 30% or more from applying advanced analytics to fight subscription fraud

FICO Fraud Report 2023: From Application Fraud to the Scamdemic

FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it

FICO World 2023: Four Enterprise Fraud Management Takeaways

Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event

UK Cards: Spend and Balances Rose in March / April 2023

Unpredictable consumer spending puts banks on high alert as deadline for new Consumer Duty Guidance nears
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Digital communications bring convenience, efficiency, and satisfaction to auto finance companies

FICO® Customer Communication Services can help companies streamline and automate the entire auto lifecycle — from origination all the way to loss prevention.

Customer Management Trends: Hyper-Personalization, Trust, & More

These were some of the top customer experience themes, breakouts, & ideas from FICO World 2023

Orchestration for Improved CX and Fraud Management

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

UK Cards Data: Cardholders Spent More in February, But Paid Less

New FICO data demonstrates cost-of-living pressures across spend and missed payments as UK consumers battle to manage finances

How to Turn UK’s Consumer Duty Compliance to Your Advantage

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge
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EMEA: Seamless originations

Ensure you won't be counting then cost of impatience, friction and abandonment.

UK Credit Cards: Are "Established" Accounts in Trouble?

FICO data reveals worrying trends developing amongst established credit card users as missed payments rise
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TELUS Strengthens Fraud Protection with FICO®

Leading telecommunications company deploys FICO's application fraud solution to strengthen fraud protection and resilience

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