Digital-First Collections Doesn't Mean Dropping the Dialler
Automated dial-direct calls to late-paying customers continue to help recover around 5% of delinquent accounts
ESG Goals: Hoist Finance Makes Debt Resolution Greener
As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions
5 Ways Credit Unions Can Be More Resilient with AI and Analytics
AI and other behavioral analytics can give you better, more actionable insights into customers' needs and risk
FICO Fact: Does FICO’s Minimum Scoring Criteria Limit Consumers’ Access to Credit?
Over the last 30 years, FICO has continued to analyze the minimum amount of credit bureau data that is necessary to deliver a reliable, predictive FICO® Score to the market.
What are MVD’s and Why Do They Matter?
Most Valuable Disciplines (MVD) are driving excellence in Debt Collection and Recovery, particularly over periods of ambiguity.
FICO Fact: Do FICO Scores Consider Telco and Utility Data?
The inclusion of telco and utility payment information dates back to the release of the very first FICO Scores in 1989.
Reduced Revolving Debt: A Key Driver of Improved FICO Scores During Pandemic
Paying down credit card balances, driven by reduced spending, increased savings and awareness, among other factors, helped many consumers show improvement in FICO® Scores.
Measuring Financial Resilience: Edinburgh Scoring Conference
At the 2021 Edinburgh Credit Scoring conference, we will address scoring innovations that can improve decisions in all different economic scenarios
Master Debt Collection Now – Before It’s Too Late
The time to invest in collections technology and improve your processes is now, not when the pandemic-driven debt tsunami hits
Digital Collections - Award-Winning Success from Hoist Finance
Hoist Finance and FICO have won for Best Use of Technology in the Credit Excellence 2021 Awards
Debt Collection Approaches for the COVID-19 Recovery
Signs to watch for, technologies that might help and recommendations on how to work with borrowers
8 Success Tips for Debt Collection in the Pandemic
From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic
How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 3
Building resilience into customer management
FICO Showcases New FICO® Resilience Index Insights and Enhanced Predictive Power
Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries
Winners of 2021 FICO Decisions Awards Announced
Digital transformation yields dividends in challenging year
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