Top-tier European Bank
Find out how a top-tier European bank removed time-consuming manual processes to prevent more than $3 million in fraud losses per year.
Responsible AI: Are European Firms Ready for the Regulators?
As the EU works on an AI Act, FICO research suggests that banks are expanding their use of AI but not necessarily focused on responsible AI
Prominent North American Bank
A top 5 US bank leverages machine learning to responsibly improve credit risk decisions.
Combatting fraud from scams with FICO
Self-calibrating analytics and customer communication tools provide the defences to stop authorised push payment scams
FICO® Customer Communication Services for Collection
More successful, less costly debt resolution
UK Card Spend Reaches Highest Level Since at Least 2006
FICO data shows that inflation and Christmas consumer spending saw a sharp rise in December, while more UK customers missed a payment
US Card Skimming Grew Nearly 5x in 2022, New FICO Data Shows
Debit card skimming grew at the unprecedented rate of 368% from 2021 to 2022, but there are steps banks and consumers can take to combat compromised cards
Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti
The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.
Is ChatGPT the Weight Loss Wonder Drug of AI?
ChatGPT isn’t assisting or enhancing human creativity, it is regurgitating a configuration of the AI data it was trained on
APP Scams: What Impact Will the PSR’s Proposals in the UK Have?
As the PSR’s response to authorized push payment fraud moves towards becoming law, what will the results be? Will there be unintended consequences? And what can banks do?
UK Credit Cards: More Consumers Missing Second, Third Payments
FICO's monthly report on UK credit cards shows some financial resilience on the part of consumers, but a trend toward payment slippage
Large Global Bank
Global bank improves trade-offs between growth and margin with consistent modeling, methods, and user experience
The State of Responsible AI in Financial Services
The third annual State of Responsible AI in Financial Services report released today, alerting the industry to come together and self-regulate its use of AI
New Frontiers in the Collections Industry
Unlocking the potential of omni-channel communications
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