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FICO UK Credit Card Market Report: November 2025

Pre-Christmas spending remained below 2024 figures, but balances rose as payments fell to the lowest level since 2021

New Frontiers for Applied Intelligence: Innovations on FICO Platform

Explore the forthcoming capabilities for business decision-making and applied intelligence based on AI, composability and more

Octane Grows Lending by 36% with FICO Auto Score 10

Using FICO® Auto Score 10, Octane responsibly expands credit access and grows recreational financing by 36%.
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FICO Recognized for Outstanding Workplace Culture in Brazil

For the first time, the company has been featured in the FIA Employee Experience ranking, while earning Great Place to Work certification for the sixth consecutive year.

The Impact of Regulation on Collections and Customer Care

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment
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Modernize your collections strategy with an AI-powered, customer-centric strategy

Reduce risk, boost outcomes, and build lasting customer relationships with AI-powered segmentation, personalization, and omni-channel engagement.

Collection Strategies: Best Practices for the Digital Age

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships
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FICO UK Credit Card Market Report: November/December 2024

Spending and credit card balances reached the highest averages since FICO records began in 2006
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The Strategic Role of Conversational AI in Collections and Omni-Channel Communications

How conversational AI helps collections teams scale empathetically, improve recovery, ensure compliance, and transform operations across all channels.

UK Cards Data Shows Rise in Delinquencies, First-Party Fraud Risk

In data on UK credit cards, FICO sees a rise in customers missing three payments, and signs of growing first-party fraud
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2025 State of Responsible AI in Financial Services: Unlocking Business Value at Scale

How AI and technology leaders in financial services are unlocking business value through Responsible AI.
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FICO UK Credit Card Market Report: October 2024

Payments to balance unexpectedly increase – albeit marginally - as spend and balances fall in typical seasonal patterns
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Critical steps to improving personalization at speed and scale - Portuguese

Highlighting boardrooms’ collective blind spots
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Critical steps to improving personalization at speed and scale - Spanish

Highlighting boardrooms’ collective blind spots

How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

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