To Stop Scams, It’s Time to Add Sensible Friction to Easy Money
The convenience and speed of real-time payments makes it easy for fraudsters to scam individuals. It’s time to consider sensible friction in the process.
Orchestration for Improved CX and Fraud Management
Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes
Survey: Do Customers Think Banks Are Fair to Scam Victims?
Banks face challenges when it comes to balancing the ease and convenience of real-time payments with prevention for authorized push payment fraud and scams
Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti
The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.
APP Scams: What Impact Will the PSR’s Proposals in the UK Have?
As the PSR’s response to authorized push payment fraud moves towards becoming law, what will the results be? Will there be unintended consequences? And what can banks do?
Assessing Digital Identity — You Need to Ask “Who?” AND “Why?”
As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud
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