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Brightening Skies: How Regulatory Changes Will Fuel Digital Transformation and Customer Engagement

Strong customer communications are a central strategy for most successful businesses.
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What’s Cooking in the FICO® Scores Lab?

Join us as we explore some of the groundbreaking tools we’re building in the FICO® Scores lab to extract greater value in credit risk assessment from a diverse set of data sources.
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Resilient Credit Lifecycle Strategies are the New Norm

What if you could always have a pulse on the resilience of any consumer within any portfolio at any phase of the credit lifecycle? Now you can.
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Keeping Distressed Customers in Their Homes: How Absa Transformed Collections Operations

In this session, Absa Bank, one of Africa’s largest financial groups, will show how their customers were experiencing unprecedented levels of distress over losing their homes due to non-payment.
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Getting the Most Out of Early Collections with Decision Optimization

Česká Spořitelna has been successfully using decision optimization across multiple decision areas for many years.

FICO Fraud Report 2023: From Application Fraud to the Scamdemic

FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it
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Proving the Value of Optimal Decisions

Critical steps to making an informed business case

Is Hyper-Personalization a Game Changer for Fraud Management?

Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls
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When Is a Real-Time Payment Not a Real-Time Payment?

Is the difference between real-time payments schemes and other fast payments mechanisms sufficiently understood?

To Stop Scams, It’s Time to Add Sensible Friction to Easy Money

The convenience and speed of real-time payments makes it easy for fraudsters to scam individuals. It’s time to consider sensible friction in the process.
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FICO Opens Up the Complex World of Optimization to Business Analysts

With the right methodology, training, and support, more business analysts are running optimization projects
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From ordinary to optimized: Agility, performance, and customer satisfaction in collections

How the best collection operations view their purpose, determine what actions to take, communicate and interact with consumers, and evaluate their performance.

Orchestration for Improved CX and Fraud Management

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

FICO World 2023 - Agenda Focuses on 3 Key Fraud Strategies

FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud

5 Scam Protections Customers Want from Their Bank

Learn the top five ways customers expect banks to improve their defenses against authorized push payment fraud and scams

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