Six Steps to Growth in a Global Economic Squeeze
Learn how banks and other financial institutions can use personalization to drive growth in spite of global economic uncertainty
Risk and Lending Predictions 2023: Hyper-Personalisation and More
Hyper-personalizing customer treatments, understanding borrowers' financial resilience and scenario simulation and testing will all be priorities for financial services
Top 5 Decision Management Posts of 2022: AI and Digital Jane
From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future
FCA’s Consumer Duty Mandates Sharper Use of Technology
Managing UK customers to better outcomes under the FCA’s Consumer Duty will require a true platform for understanding and action
Meet Our 2023 FICO Decisions Awards Judges
Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation
Better SME Lending Systems Key To Winning Back Businesses Post-pandemic
Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery
Mibanco Expands Microlending, Helps Customers During Pandemic
Largest microfinance bank in Latin America has used FICO Platform’s Decisions Capability to boost lending capacity and respond quickly during the pandemic
Digital Account Opening in Finance: What Consumers Want
Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries
Digital-First Originations: Why Friction Counts in Small Amounts
In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages
10 Questions or Less – Why Consumers Abandon Account Opening
New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up
Digital-First Lending: The Pandemic Raised the Stakes
More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations
How is the Pandemic Driving Digital Transformation in Account Opening?
Top 5 takeaways from FICO 's North American consumer survey on Digital Account Opening
Are You Catering For The ‘Unhappy Path’ In Digital Journeys?
Bridging the expectation gap through decision planning to improve the customer experience
Winners of 2021 FICO Decisions Awards Announced
Digital transformation yields dividends in challenging year
Singapore’s OCBC Bank Approves Mortgages in 60 Minutes
Leading Asia Pacific bank wins FICO® Decisions Award for customer onboarding & management
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