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How Did the Pandemic Affect UK Consumers’ Card Payments?

FICO data reveals that the positive payment behaviour from the pandemic is still persisting
Media Coverage

In the Hot Seat with Andrew Chow

In this episode of Insurance Unplugged, host Lisa Wardlaw engages with Andrew Chow from FICO to explore the critical role of decision management in the insurance industry.
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Omni-Channel Engagement for fraud prevention

Using effective customer communications to prevent losses and build customer trust
Media Coverage

FICO Announces 12 New Patents, Advancing Responsible AI, Machine Learning, and Applied Intelligence Technology

New patents strengthen FICO’s leadership in developing advanced technologies that drive smarter decisions and business transformation
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FICO Teams Up with Pro Volleyball Federation to Champion Financial Literacy for Volleyball Athletes and Fans

FICO’s sponsorship focuses on raising awareness of financial literacy and credit education through volleyball athletes, engaging fellow athletes and fans to make informed financial decisions
Media Coverage

Julie May, VP + GM, B2B Scores at FICO joins NYSE TV Live

Julie May, VP + GM, B2B Scores at FICO joins NYSE TV Live
Media Coverage

Most bank customers believe experience is as important as products, survey finds

Nearly 9 in 10 customers believe experience is as or more important as their bank’s product or service offerings, according to a FICO survey.
Media Coverage

Your Customer-facing AI Systems Will Make Mistakes. How Can You Reduce the Risks?

For banks, the risk of AI providing misinformation could have significant consequences for business. Experts recommend taking a few key steps to enhance your team’s AI proficiency and mitigate potential risks.
Airline

FICO® Xpress Solver: Mathematical Optimization for Airline Operations

Enhancing efficiency and operational strategies for airlines

Communicating with Your Customers to Beat Fraud

With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach
Media Coverage

Bloomberg Businessweek: Zillow Earnings and Housing Outlook

FICO Chief Analytics Officer Scott Zoldi talks about using AI to detect, mitigate, and prevent financial fraud. Aurora James, Founder of the 15 Percent Pledge, discusses efforts to combat the current anti-DEI movement.
Media Coverage

The Ethical and Responsible Use of AI and Data Governance

Scott Zoldi, Chief Analytics Officer of FICO and others join Jill Malandrino on Nasdaq TradeTalks to discuss the ethical and responsible use of AI and data governance and why operationalization and trust are imperative for adoption.
Media Coverage

Housing Outlook, AI in Financial Fraud, and Combatting the Anti-DEI Movement

FICO Chief Analytics Officer Scott Zoldi talks about using AI to detect, mitigate, and prevent financial fraud.
Media Coverage

Getting The Business Insights You Need From The Data You Have

Bill Waid, Chief Product and Technology Officer at FICO Delivering innovative analytics & decision management for better business outcomes
Media Coverage

AI in 2025: Lessons and Predictions for Bankers

AI in 2025: Lessons and Predictions for Bankers

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