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Even in a Crisis, the Best Collections Strategy Is to Avoid Collections

With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes

Financial Wellness: How Banks Can Help Their Customers

What can banks do to assist consumers with their financial health – and can this be profitable?

2023 FICO Decisions Awards Now Open

Call for analytics and digital transformation champions!

AI Governance: A Critical Component of Corporate ESG Initiatives

Helping organizations navigate the often-challenging implementation of Responsible AI as part of ESG efforts

Financial Inclusion Using Analytics

How FICO Scoring can help companies make decisions that benefit society

How Might Buy Now, Pay Later Loans Impact FICO® Scores?

Key findings from FICO research on consumer credit files with recently opened Buy Now, Pay Later loans

Meeting Debt Collection Challenges Amid a Squeeze on Income

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities

BNPL in Credit Reports: How Could This Data Impact FICO Scores?

Key findings from FICO research suggests how the inclusion of Buy Now, Pay Later (BNPL) loan data in consumer credit report files could affect FICO Scores

IWD 2022: Breaking the Bias with Data Science

Pioneered by FICO, credit scoring has helped women worldwide get better access to credit, breaking the bias with data science

9 Steps to Improve Contact Data Quality in Debt Collection

Contact data quality in debt collection can make or break your success — here are best practices for improving it

Public Policy Predictions 2022: What's Coming for Financial Services

From Open Banking opportunities to overdraft rules, here are my predictions for changes in public policy

Why Customer-Centric Debt Collection Is Critical - Video

In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance

FICO Fact: How Current is the Data in my FICO Score?

The data reflected in your FICO® Score can be as recent as a payment reported by your lender today.

Digital-First Collections Doesn't Mean Dropping the Dialler

Automated dial-direct calls to late-paying customers continue to help recover around 5% of delinquent accounts

ESG Goals: Hoist Finance Makes Debt Resolution Greener

As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions

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