Is Bust-Out Fraud Hiding as Bad Debt on Your Balance Sheet?
Bust-out fraud is a type of fraud that often masquerades as bad debt - but it can never be collected, because the account owner has no intention to pay
9 Steps to Improve Contact Data Quality in Debt Collection
Contact data quality in debt collection can make or break your success — here are best practices for improving it
Why Customer-Centric Debt Collection Is Critical - Video
In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance
Digital Account Opening in Finance: What Consumers Want
Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries
Digital-First Collections Doesn't Mean Dropping the Dialler
Automated dial-direct calls to late-paying customers continue to help recover around 5% of delinquent accounts
ESG Goals: Hoist Finance Makes Debt Resolution Greener
As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions
What are MVD’s and Why Do They Matter?
Most Valuable Disciplines (MVD) are driving excellence in Debt Collection and Recovery, particularly over periods of ambiguity.
ACH Fraud Is Rising - And New NACHA Measure Leaves Gaps
The NACHA WEB Debit rule increases fraud detection but more is needed to protect consumers
Master Debt Collection Now – Before It’s Too Late
The time to invest in collections technology and improve your processes is now, not when the pandemic-driven debt tsunami hits
Join Our New Online Community to Fight Fraud & Financial Crime
The new FICO community will give you more detailed practical information to help your organization fight fraud & financial crime, and hear from fraud experts
Digital Collections - Award-Winning Success from Hoist Finance
Hoist Finance and FICO have won for Best Use of Technology in the Credit Excellence 2021 Awards
Debt Collection Approaches for the COVID-19 Recovery
Signs to watch for, technologies that might help and recommendations on how to work with borrowers
8 Success Tips for Debt Collection in the Pandemic
From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic
Winners of 2021 FICO Decisions Awards Announced
Digital transformation yields dividends in challenging year
5 Essentials to Look for in a Platform to Fight Fraud and Financial Crime
Choosing the decisioning platform for your organization to combat fraud and financial crime
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