Why let a competitor win your business?
Applicants abandon applications for numerous reasons, but the key to unlocking, re-engaging and winning back their business is in delivering compelling messages.
FICO Survey: 1 in 2 Thai Consumers Will Abandon Long Online Banking Account Applications
The pandemic is driving a digital-first mindset around financial services
FICO UK Credit Market Report June 2021: Consumer Credit Card Spending Above 2019 Levels
Credit card spend 3.5 percent higher compared to June 2019 suggests some households are benefitting from pandemic savings, but not everyone is experiencing post-COVID confidence with accounts missing two payments increasing 15 percent compared to May
FICO UK Credit Market Report May 2021: Markedly Lower Year-On-Year Increase in Credit Card Spend Suggests Consumers Are Adjusting to ‘New Normal’
4 percent rise in credit card spend and 10 percent increase in payments to balance reflects continued use of pandemic savings, plus pragmatic financial management with end of government support on the horizon
Alexandre Graff Discusses FICO's New Partnership with Teradata
FICO's head of partnerships explains the rationale behind the strategic alliance with Teradata.
FICO Applied Intelligence - Partnership Series
Driving decision intelligence and digital transformation through world-class analytics, rules and optimization
FICO Survey: 67% of Thais Not Satisfied with Generic Credit Offers from Their Bank
51 percent are very willing to offer more financial information for better interest rates or lower fees
FICO UK Credit Market Report April 2021: End of Lockdown Increases Credit Card Spend 12 Percent
Continued government support and accrued savings blur the true picture of UK debt
Why improving hyper-personalization is worth every cent invested
Hyper-personalization is the critical route to improving customer engagement, loyalty, and reputation
FICO UK Credit Market Report March 2021: Early Warning Signs
True state of consumer finances still masked in March; April will be pivotal for lenders
UK Credit Cards: Pre-Holiday Spending and Payments
UK card sales and cash spend fell before the usual Christmas upturn, although inflation means spending was higher than the same period in 2022
FICO UK Credit Market Report February 2021: A Tale of Two Halves
The financially stressed show signs of more stress while lockdown has helped others
FICO UK Credit Card Market Report: June 2023
Average credit card spend rises to highest level in 15+ years as inflation remains high
FICO UK Credit Market Report January 2021: More Signs of Stress for the Financially Stretched
January 2021 data on UK credit cards suggests that curtailed spending has helped some consumers but an increase in accounts missing two or more payments signals growing financial stress for others
Critical steps to improving personalization at speed and scale
Highlighting boardrooms’ collective blind spots
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