Credit Card Fraud Detection: 2025 Trends and Interventions
Uncover key trends driving the surge in credit card fraud losses, and gain insight into tactics and gaps impacting fraud prevention experts
Sarah Rutherford
Sarah Rutherford manages global marketing for FICO's solutions across industries. Having worked as a marketing professional in the IT sector for almost 20 years, Sarah joined FICO following six years at Experian. An enthusiastic blogger, Sarah has blogged about subjects as diverse as identity management, fraud and cybersecurity, payments, women in the workplace and motivational sayings that are irritating!
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What Is Authorised Push Payment Fraud?
The advent of real-time payment schemes, such as Faster Payments in the UK, has made push payments more attractive to criminals because they can quickly take the money and run
How Scam Prevention and Scam Detection Help Banks and Customers
Authorized push payment fraud, aka scams, are exploding in volume and impact - banks should consider the role of AI in scam detection and prevention
3 Ways Social Engineering Undermines Fraud Defences in the UK
UK Finance’s Fraud Report 2025 shows changes in fraud typologies – underlying much of this shift is evolving techniques in social engineering
The Impact of Regulation on Collections and Customer Care
This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment
3 Ways Conversational AI Aids Collections & Customer Support
The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits
Danger! 4 Award-Winning Videos Raise Scam Awareness
The four winning videos from the Spotlight! Payments Video Challenge bring creativity to scam prevention education
3 Ways Spanish Banks Can Stop Fraud with Customer Communications
As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience
Fraud: What Is the Contingent Reimbursement Model?
The Contingent Reimbursement Model, designed to reimburse victims of authorised push payment (APP) fraud is being extended – what does this mean?
Despite Rapid Adoption of Digital Channels, Customer Trust Lags
FICO global survey finds customers want better fraud protection and more security from their digital banking channels
Biometric Security Crucial for Fraud Protection and CX
Because customers value ease of use and good fraud protection most, FIs must balance scam protection with making things easy for good customers – but not TOO easy
Top 5 Surprises from FICO’s Fraud and Digital Banking Survey
Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims
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