FICO Digital Banking Study: Customer Experience and Fraud Protection
FICO commissioned an independent survey of 5,000 people across 10 countries, find out what customers really think of digital account opening and fraud protection
Learn more
Sarah Rutherford
Sarah Rutherford manages solutions marketing for FICO's fraud, cybercrime and compliance business. Sarah is on a mission to help organizations understand more about the fraud and financial crime challenges they face and introduce them to better ways to fight the bad guys. Having worked as a marketing professional in the IT sector for almost 20 years, Sarah joined FICO following six years at Experian. An enthusiastic blogger, Sarah has blogged about subjects as diverse as identity management, fraud and cybersecurity, payments, women in the workplace and motivational sayings that are irritating!
All posts
FICO Digital Banking Study: Security and Authentication in a Digital World
FICO commissioned an independent survey of 5,000 people over 10 countries, find out how consumers feel about online banking security and biometrics
Learn more
Six Steps to Using Biometrics to Open & Manage Accounts Digitally
Sarah Rutherford explores which steps need to be in place in order manage identity using biometrics
Learn more
What is Adaptive Identity Authentication?
Sarah Rutherford explores the importance of managed risk for customer authentication and real time transactions
Learn more
Four Ways Biometrics Will Evolve For Banks
Sarah Rutherford examines the ways banks can use biometrics in order to be more efficient and effective.
Learn more
How to Reduce AML False Positives and False Negatives
Changing the threshold is a zero-sum game - what's needed is better accuracy
Learn more
New Frontiers in Using AI to Fight Fraud and Money Laundering
“While we’re meeting to discuss how to tackle fraud and financial crime, elsewhere the criminals are holding their own conferences to plan their attacks.”
Learn more
Survey - What Drives Fraud and Financial Crime Strategy?
A new survey of banks shows different priorities for fraud and compliance teams - but much commonality as well
Learn more
Are Banks Bringing Fraud and AML Departments Closer Together?
A new survey from Ovum sheds light on the global appetite for convergence of fraud management and financial crime compliance
Learn more
Authorised Push Payment Fraud Leapt 44% in UK - Analysis
UK Finance noted that authorised push payment fraud was up by 44% in 2018 - but what does this leap actually show?
Learn more
How Application Fraud Checks Affect European Applicants
It can be difficult to determine the impact that application fraud controls have on customers – so we asked 2,000 customers across four European countries.
Learn more
PSD2 Strong Customer Authentication – 3 Reasons to Include SMS
Despite the legitimate concerns, it would be wrong to ignore SMS as a Strong Customer Authentication tool for PSD2.
Learn moreTake the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.