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FICO Announces New Virtual Event, “Taking Control: Digital Transformation in the New Normal”

Virtual, interactive sessions share insights and recommendations for taking control of the “new normal” to create conditions to thrive and grow
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Prescriptive Analytics for Collection Communications

Q&A for telecommunications
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2023 Trends Report

Top five trends redefining banking today
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Johnson & Johnson

From sourcing raw materials to navigating the last mile to the customer, global supply chain optimization ensures the right products are in the right place at the right time
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Proving the Value of Optimal Decisions

Critical steps to making an informed business case
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FICO Opens Up the Complex World of Optimization to Business Analysts

With the right methodology, training, and support, more business analysts are running optimization projects
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From ordinary to optimized: Agility, performance, and customer satisfaction in collections

How the best collection operations view their purpose, determine what actions to take, communicate and interact with consumers, and evaluate their performance.
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Omni-Channel Communications

5 Ways to Help your Financial Institutions Increase Their Collection Effectiveness

Debt Collection: Have We Learned the Lessons of the Last Crises?

While the current series of economic shocks may seem "unprecedented", there are clear lessons from past crises that should shape our collections strategies today

Meet Our 2023 FICO Decisions Awards Judges

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

Meeting Debt Collection Challenges Amid a Squeeze on Income

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities

Debt Collection Approaches for the COVID-19 Recovery

Signs to watch for, technologies that might help and recommendations on how to work with borrowers

8 Success Tips for Debt Collection in the Pandemic

From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic

Winners of 2021 FICO Decisions Awards Announced

Digital transformation yields dividends in challenging year

Debt Collection in the Pandemic: UK Lenders Face Big Challenges

As we pass the first anniversary of the pandemic’s outbreak, lenders are under scrutiny for how they treat delinquent borrowers

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