FICO Survey: People in Mexico Want Reminders about Late Payments via Email, Not Phone Calls
A new survey by Silicon Valley analytics firm FICO found that one-third of Mexican consumers prefer late payment reminders from their bank to arrive via e-mail, and they would like banks to stop calling their mobile phones.
Regulatory efforts may prove valuable, but banks and law enforcement still need to use SARs more effectively, and that’s where cognitive analytics for AML can be a tremendous boon.
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