FICO data shows that inflation and Christmas consumer spending saw a sharp rise in December, while more UK customers missed a payment

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

The rise of 'tap & go' payments during the pandemic increased fraud risk - here's what lenders can do to mitigate contactless payments fraud

Insurers need to make real-time decisions using advanced analytics, with interactive communications, based on a complete view of the customer

FICO awarded first place in six categories on risk and compliance technology in the 2023 Chartis RiskTech100® Report, including Innovation for the sixth year in a row

US regulators seem poised to update the status quo for bank liability for authorized user/authorized push payment fraud, but just how big is the potential?

While the current series of economic shocks may seem "unprecedented", there are clear lessons from past crises that should shape our collections strategies today

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

Bank of Canada makes major rate hike and consumer inflation increases; low unemployment rate continues

Bankcard delinquencies continue to rise as growth in the economy slows