Rising Delinquencies in Canada Point to Need for Stress Testing
Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses
UK Cards: FICO Data Shows Delinquencies and Spend Are Rising
The impact of stubbornly high inflation is evident in changing patterns on UK credit cards
Hyper-Personalization for Payments and Fraud Protection
With looming regulatory changes and shifting customer expectations, banks need to give hyper-personalized experiences to customers to help stop scam payments
Why Banks Need Context and Orchestration to Fight Against Fraud
A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives
FICO Fraud Report 2023: From Application Fraud to the Scamdemic
FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it
FICO World 2023: Four Enterprise Fraud Management Takeaways
Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event
UK Cards: Spend and Balances Rose in March / April 2023
Unpredictable consumer spending puts banks on high alert as deadline for new Consumer Duty Guidance nears
Is Hyper-Personalization a Game Changer for Fraud Management?
Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls
Digital communications bring convenience, efficiency, and satisfaction to auto finance companies
FICO® Customer Communication Services can help companies streamline and automate the entire auto lifecycle — from origination all the way to loss prevention.
Customer Management Trends: Hyper-Personalization, Trust, & More
These were some of the top customer experience themes, breakouts, & ideas from FICO World 2023
UK Cards Data: Cardholders Spent More in February, But Paid Less
New FICO data demonstrates cost-of-living pressures across spend and missed payments as UK consumers battle to manage finances
FICO World 2023 - Agenda Focuses on 3 Key Fraud Strategies
FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud
How to Turn UK’s Consumer Duty Compliance to Your Advantage
With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge
UK Credit Cards: Are "Established" Accounts in Trouble?
FICO data reveals worrying trends developing amongst established credit card users as missed payments rise
Hyper-Personalization Survey Highlights Boardrooms' Blind Spots
New study from Forrester shows the value of hyper-personalization and the gaps businesses face today
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