Meet Our 2023 FICO Decisions Awards Judges
Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation
Even in a Crisis, the Best Collections Strategy Is to Avoid Collections
With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes
2023 FICO Decisions Awards Now Open
Call for analytics and digital transformation champions!
Meeting Debt Collection Challenges Amid a Squeeze on Income
In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities
Better SME Lending Systems Key To Winning Back Businesses Post-pandemic
Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery
Mibanco Expands Microlending, Helps Customers During Pandemic
Largest microfinance bank in Latin America has used FICO Platform’s Decisions Capability to boost lending capacity and respond quickly during the pandemic
9 Steps to Improve Contact Data Quality in Debt Collection
Contact data quality in debt collection can make or break your success — here are best practices for improving it
Why Customer-Centric Debt Collection Is Critical - Video
In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance
Digital Account Opening in Finance: What Consumers Want
Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries
Digital-First Originations: Why Friction Counts in Small Amounts
In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages
10 Questions or Less – Why Consumers Abandon Account Opening
New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up
Digital-First Lending: The Pandemic Raised the Stakes
More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations
Digital-First Collections Doesn't Mean Dropping the Dialler
Automated dial-direct calls to late-paying customers continue to help recover around 5% of delinquent accounts
ESG Goals: Hoist Finance Makes Debt Resolution Greener
As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions
What are MVD’s and Why Do They Matter?
Most Valuable Disciplines (MVD) are driving excellence in Debt Collection and Recovery, particularly over periods of ambiguity.
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.