Survey: Do Customers Think Banks Are Fair to Scam Victims?
Banks face challenges when it comes to balancing the ease and convenience of real-time payments with prevention for authorized push payment fraud and scams
Meet Our 2021 FICO Decisions Awards Judges
Global industry experts to review outstanding results with AI, machine learning and digital transformation
Financial Inclusion Using Analytics
How FICO Scoring can help companies make decisions that benefit society
5 Scam Protections Customers Want from Their Bank
Learn the top five ways customers expect banks to improve their defenses against authorized push payment fraud and scams
Survey: Banks Pick Wrong Channel to Remind UK Consumers of Late Payments
UK consumers in a new survey on lender communications by FICO prefer SMS messages followed by email notifications for late payments.
Survey: U.S. Banks Lag Behind Canadian, U.K. Counterparts in Race to Merge Fraud, Financial Crime Operations
A survey of banks in 10 countries finds that U.S. banks lag behind global counterparts in integrating functions
360 Degrees Isn’t Enough to Chart Your Digital Transformation Journey
Having customer information from all angles is essential for digital transformation, but only if you can connect the insights coming at you from all directions
Proactive Customer Communication for Fraud Prevention
Expectations for customer communication are evolving and banks that don’t measure up to needs (including fraud prevention) may find high churn rates.
Black Friday Alert: 16 Tips for Avoiding Fraud
Whenever people are buying more, it’s an opportunity for criminals to strike, which makes Black Friday a dangerous time.
Application Fraud – Does Canada Need a New Approach?
FICO’s Fraud, Identity and Digital Banking Survey 2022 shows that customers in Canada want slick onboarding processes, where fraud controls work but don’t delay account opening
Fair Isaac Announces First Strategy Science Implementation in Asia at ICICI Bank
FICO announced today that Mumbai, India-based ICICI Bank has become the first financial institution in Asia to implement Fair Isaac's Strategy Science to enhance business performance in its retail credit portfolio.
National Commercial Bank Will Accelerate Basel Compliance Using FICO Analytics
FICO announced that the National Commercial Bank (NCB), the largest bank in the Arab world, will use FICO predictive analytics to meet Basel II regulations.
Fair Isaac and Irish Credit Bureau Launch Global FICO Score
FICO announced the launch of its Global FICO® score exclusively with the Irish Credit Bureau (ICB).
Louise Lunn: On The Front Line of Analytic Delivery Worldwide
FICO forms new Global Analytics Delivery organization
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