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Public Policy Predictions 2022: What's Coming for Financial Services

From Open Banking opportunities to overdraft rules, here are my predictions for changes in public policy

The Role of AI Model Governance

In conversation with Scott Zoldi, FICO's Chief Analytics Officer.

Lending Predictions 2022: From BNPL to ESG (and More)

In an environment where the way we work, travel, meet and shop is changing, the world of credit is adapting quickly, driven by competitive, regulatory and customer pressures

European Fraud Predictions 2022: Vaccine Scams to Deep Fakes

Another year of pandemic-related upheaval will bring new European fraud scams and financial crime challenges

Report: 2022 Trends for Financial Services

Financial institutions are preparing for 2022 by pivoting their focus towards digital transformation initiatives that add real value for their customers – and their bottom line

AI Predictions 2022: The Great Humbling of AI

I predict that Auditable AI and Humble AI will become widely used in 2022, as essential parts of Responsible AI

2022 Fraud Predictions: Fraudsters Will Join Billionaires in Space

I predict that fraudsters will be so dialed in to our mobile lifestyles they will ply their trade in more ways and places than ever — including space

Why Customer-Centric Debt Collection Is Critical - Video

In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Meeting the Customer Affordability Challenge at Speed and Scale

The ability to offer full control of affordability strategies and models to ensure agility, flexibility and transparency really matters — because it’s getting ever more complex

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

FICO is a Top 10 RiskTech Company in the 2022 Chartis RiskTech100® Report

FICO continues to be responsible for industry-changing innovations in AI, Financial Crime and Retail Credit Analytics.

10 Questions or Less – Why Consumers Abandon Account Opening

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Meet Our 2022 FICO Decisions Awards Judges

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

Digital-First Collections Means Thinking Like a Marketer

​​​​​​​The numbers speak for themselves because digital-first collections counts when it comes to tackling late-paying accounts

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