Survey: When Do Fraud Controls Ruin the Customer Experience?
Poor awareness of authorised push payment fraud scams coupled with high customer expectations of banks’ abilities to deal effectively with fraud cases present a challenge
IWD 2022: Breaking the Bias with Data Science
Pioneered by FICO, credit scoring has helped women worldwide get better access to credit, breaking the bias with data science
Solving Your Clients’ Top 4 Customer Communication Challenges
Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results
Fiserv Reduces Fraud Losses for Small to Midsize Banks with AI
Leading global provider of payments and financial services technology solutions has used FICO's enhanced AI fraud capabilities to create new fraud mitigation service
Digital Banking Commandment: Respect Your Customers’ Data!
Here's one of the 11 commandments of digital banking: respect the fact that your customers are sharing their data with you by using it to deliver a better customer experience
How Can Banks Stop Authorised Push Payment Fraud?
With regulation proposed to see more victims of authorised push payment fraud (APP fraud) scams refunded, banks must focus on prevention
The Rise of Money Mules in The Philippines
Banks need to fight back with advanced analytics as COVID-19 helps fuel financial crime
Fraud Scams Skyrocket, But People Worry More About Pickpockets
Global consumers are less concerned around being tricked into sending payments to a fraudster, even lower than their stated concerns about being pickpocketed.
FICO Survey: US Consumers’ Payment Verification Methods Linked to Fraud
As digital banking becomes the standard, financial institutions face a delicate balancing act with payment verification fraud management.
How Transactional Analytics for SME Lending Drive Greater Value
Access to the broadest datasets available, investment in the right technology and application of AI and automation can be a win-win for all parties
Improving IRB and RWA Calculations with Machine Learning
Through explainable machine learning models, behavioural and PD models for the retail banking sector can be created with higher levels of predictiveness.
Women in AI: Diversity Can Lead to Better Models
The United Nations International Day of Women and Girls in Science throws a spotlight on creating greater diversity, and it is especially important to get more women in AI
FICO Fact: How Alternative Data Enhances the Accuracy of Consumer Credit Profiles
Developed by FICO in partnership with LexisNexis Risk Solutions and Equifax, FICO® Score XD 2 utilizes alternative data—data not included in the traditional credit bureau file
FICO Honored in Forbes’ Best Mid-Sized Employers List for Second Year
Achieved high in the overall and IT, Internet, Software & Services category
UK Cards Report - Holiday Spend and More Missed Payments
Omicron didn't dampen Christmas spending, as balances increased - but so did missed payments and other signs of trouble on UK cards
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