Four Wheelin’: Fighting Auto Finance Application Fraud
An estimated 10% to 15% of auto finance companies’ bad debt book classify as first-party fraud.
Operational Resilience in Collections – Will You Meet the FCA’s Standards?
The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond
Contactless Payments: Are They Safe?
With the COVID-19 crisis and the increase of social distancing, the use of contactless payments is rising. What does this mean? Is it a safe method? Check it out!
5 Key Research Findings on Enterprise Artificial Intelligence
New research on artificial intelligence shows how CAOs and CDOs are responding to the current pandemic, economic uncertainty, and renewed focus on social justice
6 Types of COVID-19 Scams to Watch Out For
Criminals are taking advantage of the pandemic to profit from COVID-19 scams - here are some pointers
FICO Client Satisfaction Reaches New High in EMEA
Nicola Pickering, Head of Client Success, EMEA, looks at the importance of working closely with clients for everyone’s benefit
How FICO Helps Protect Your Score During COVID-19
The FICO Score doesn’t negatively consider forbearance/deferment agreements.
FICO Resilience Index Now Available for Lenders to Pilot
FICO works to keep credit flowing during uncertain economic times
How to Keep Customers in Their Cars
Here are steps auto finance lenders can take when customers fall behind in their payments
Collections Post-Pandemic: Ramping up Collection Activities
This is the time to look at new tools, new strategies, and new approaches to customer service.
Transforming the Customer Experience: Telecommunications
How FICO works with telecommunication providers to drive smarter, more personal customer decisions and offers.
Operations Optimization: Grupo Fleury Improves Demand Planning, Saving Millions Annually
Company reduces time taken to create sales forecasts from one month to half an hour
Using Benchmarking Data Strategically for Card Management
Benchmarking data can help you evaluate strategies, identify focus areas for your portfolio, and provide information to auditors and regulators
Collections Post-Pandemic: Analytics & Automated Communications
Automated predictive and prescriptive analytics can enhance collections operations
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