What do Customers Really Want from their Banks?
New FICO research uncovers new opportunities and competitive threats.
Illegal Wildlife Trade: What Banks Must Do
Gain insights on combatting money laundering and the illegal wildlife trade
UK Credit Market Report December 2020: Debt Pressures Growing
December 2020 data on UK credit cards reveals rapidly increasing balances for consumers missing two or more payments
Singapore’s OCBC Bank Approves Mortgages in 60 Minutes
Leading Asia Pacific bank wins FICO® Decisions Award for customer onboarding & management
What is Shadow Banking? And Why Should You Know About It?
You don’t understand your customers as well as you used to.
FICO Resilience Index is Strong Predictor of Consumer Need for Loan Accommodations
Latest research underscores relationship of index to October 2020 reported payment accommodations
FICO Continues Commitment to Alternative Data to Responsibly Increase Credit Access
FICO is waiving FICO fees for all new FICO Score XD customers for the next 12 months.
Fraud and Financial Crimes Convergence: People and Processes
A Fireside Chat with Julie Conroy, Research Director of Aite and TJ Horan, VP of Product Management at FICO
How Was Your Digital Collections Experience in 2020?
Five collections curveballs we saw the pandemic throw at the industry.
Meet The 2021 FICO Decisions Awards Winners!
11 companies recognized for success through innovation in AI, machine learning, decision management
Debt Collection Communications: Are You Doing It Right?
A new survey shows how many debt collectors are missing the mark in their contact strategies
Customer Identity Management Is NOT the Same as Access Control
Customer ID management and access control are related but different disciplines, and shouldn’t be confused with each other
Credit Card Fraud: It’s Still a Thing (and as Big as Ever)
COVID-19 has created new fraud schemes and fuelled a $28B global problem
Behavioral Biometrics and Customer Identity Authentication
With synthetic identity fraud on the rise, behavioral biometrics enable banks to balance customer experience and fraud prevention
Top 5 Scores Posts of 2020: Keeping Credit Flowing During Uncertain Times
Pandemic impact on FICO Scores and the introduction of the FICO Resilience Index
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