Translated, “Customer-Centric” Means “Circle the Wagons.” Or does it?
In digital transformation, customer centricity offers both important defensive and offensive capabilities
Fraud and Financial Crime 2020: Child ID Theft and More
Identity theft, AML and financial crime convergence will reshape the year
Survey: Real-time Payments Fraud Up for 4 out of 5 APAC Banks
Additional identity and authentication technologies needed with fraud expected to increase in 2020
A (Not-So-Secret) Weapon for Small Lenders
Originate smarter, faster, safer, and more profitably with Machine Learning
Tracking Credit Risk in a Challenging Economy - South Africa
Using FICO Scores for account management can help lenders identify which borrowers have increased risk
Transforming the Customer Experience: Automotive Lending
How FICO works with lenders to improve the automotive lending experience
Are You a Digital Disruptor or Disruptee?
Preview of January 21 Webinar on Digital Transformation
Finance Policy Predictions 2020: AML, Authentication, Collections & CRA
From safeguarding your identity to fighting money laundering, here's what I predict US lawmakers will do this year
Top 5 FICO Scores Posts of 2019: Credit Score Trends & Innovations in Scoring
FICO® Score trends, including the average U.S. FICO Score, drives interest, but topics around explainable AI as well as the FICO® Safe Driving Score were also popular
Cyber, Fraud, Compliance Predictions in 2020
The 2020 trends in TPRM, AI and convergence spark déjà vu
Top 5 Customer Development Posts of 2019: AI and Additional Data
Extending credit to more people and optimizing pricing were among the popular topics for FICO Blog readers
Top 5 Collections Posts of 2019: Analytics and Automation
Using predictive analytics and optimization were popular topics for FICO Blog readers
Fraud Predictions 2020: It Could Happen to You
Our need for speed combined with criminals' craftiness makes it easier to trick us into fraudulent payments
Why Christmas Is the Time to Talk Collections
Let's talk collections to bring some more sparkle to the business and get the gift of personalisation from analytics and automation
Telecommunications Predictions 2020: Ready for the AI Fiasco?
From financial inclusion to AI failures, here are four things I see happening
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